Privacy Policy
Last updated: February 27, 2026
This Privacy Policy describes how LedgerFlow collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. By using our website and services, you consent to the practices outlined in this policy.
Information We Collect
We collect various types of information to provide and improve our services. This includes personal information you voluntarily provide when registering an account, such as your name, email address, and organization details. We also collect usage data automatically when you interact with our website, including IP addresses, browser types, pages visited, and the duration of your visits. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience and understand how you use our platform.
- Account registration details and profile information
- Bookkeeping and accounting data you input into our system
- Usage analytics and interaction patterns
- Device information and browser preferences
- Communication records when you contact us for support
How We Use Your Information
We use the information we collect to deliver, maintain, and improve our bookkeeping and accounting services. Your data enables us to provide personalized features, respond to your inquiries, and ensure the security of your account. We analyze usage patterns to optimize our platform and develop new features that meet your needs. Your information helps us communicate important updates, provide customer support, and comply with legal obligations. We never sell your personal information to third parties and only share data with trusted service providers who assist us in operating our website and services.
Your Privacy Rights
You have the right to access, modify, or delete your personal information at any time. You can request a copy of the data we hold about you or ask us to correct any inaccurate information. You also have the right to opt out of marketing communications while maintaining access to essential service notifications. To exercise these rights or if you have concerns about how we handle your data, please contact us using the information provided below. We will respond to all requests within thirty days in accordance with applicable data protection regulations.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website and provide personalized features. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality. Essential cookies are necessary for the website to operate properly, while analytical cookies help us understand how visitors use our platform. You can control cookie settings through your browser preferences, though disabling certain cookies may affect your ability to use some features of our site. We also use similar technologies like pixels and web beacons to track usage patterns and improve our services.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use encryption protocols, secure servers, and access controls to safeguard your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We regularly update our security practices and conduct audits to ensure your information remains protected. If you suspect any unauthorized access to your account, please contact us immediately so we can take appropriate action.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any significant changes will be communicated to you via email or a prominent notice on our website. Your continued use of our services following the posting of changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information. The date of the last update is always displayed at the top of this page.
Contact Us
If you have questions about this Privacy Policy or concerns about how we handle your personal information, please reach out to us:
Email: [email protected]
Phone: +60 3 2782 5641
Address: Menara Plaza, 368 Jalan Tun Razak, Kuala Lumpur, 50400, Malaysia
We appreciate your trust in us and remain committed to protecting your privacy. Thank you for being part of our community.